Details
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Bug
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Resolution: Duplicate
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Medium
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None
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5
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Severity 3 - Minor
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Description
Summary
Completed backup export zip file isn't showing up in IE11. Instead, "Please wait..." is written.
Environment
JIRA Cloud (JIRA v1000.962.0)
Steps to Reproduce
- Go to JIRA Backup Manager
- Create a Backup without attachment (so that you get fast result)
Expected Results
"Site Backup.zip" download link should be visible once the export has completed
Actual Results
"Please wait..." is written on the screen. When checked in console, the following error can be seen:
Notes
It only affects IE11. The download link can be seen if the page is opened through Google Chrome
Workaround
At the moment, try opening the page through another browser such as Google Chrome or Mozilla Firefox
Attachments
Issue Links
- duplicates
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JRACLOUD-65476 JIRA backup hangs when using IE11
- Closed