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  1. Jira Cloud
  2. JRACLOUD-66883

JIRA Backup Manager result isn't showing up on IE11

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    Description

      Summary

      Completed backup export zip file isn't showing up in IE11. Instead, "Please wait..." is written.

      Environment

      JIRA Cloud (JIRA v1000.962.0)

      Steps to Reproduce

      1. Go to JIRA Backup Manager
      2. Create a Backup without attachment (so that you get fast result)

      Expected Results

      "Site Backup.zip" download link should be visible once the export has completed

      Actual Results

      "Please wait..." is written on the screen. When checked in console, the following error can be seen:

      Notes

      It only affects IE11. The download link can be seen if the page is opened through Google Chrome

      Workaround

      At the moment, try opening the page through another browser such as Google Chrome or Mozilla Firefox

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              ohookins@atlassian.com Oliver Hookins (Inactive)
              erezkyabdullah Ezra Alamsyah Rezky Abdullah (Inactive)
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              3 Vote for this issue
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              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: