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  1. Jira Cloud
  2. JRACLOUD-65633

"Where is my field?" throws an error in the Create Issue window

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    Description

      Steps to reproduce

      1. open the Create Issues window
      2. click Configure Fields > Where is my field?
      3. select any field from the dropdown

      An error is thrown:

      The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.

      No error is written to the log file.

      Chrome's developer tools show an error: 400 Bad Request. Clicking on the error on the developer tools, at the Preview tab, there's the following message:

      Either 'issueKey', or 'projectKey' or 'projectId' parameter must be provided in the request

      See screenshots of the errors.

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        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65767 Some Custom fields don't appear on screens

          • Medium - Medium priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65615 Adding a field to the 'Create Issue' form via the 'Where is my field?' search function results in an error.

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65769 "Where is my field?" dialog returning error on fresh instance

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65716 The 'Where is my field?' helper isn't working from the create issue screen

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-65864 "The JIRA server was contacted but has returned an error response" when using "Where is my field?" helper on Create Issue screen

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-41088 "Where is my field?" throws 500 NPE in the Create Issue window

          • Low - Low priority issues
          • Closed
          mentioned in

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            People

              mhunter Matthew Hunter
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: