Details
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Bug
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Resolution: Duplicate
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Medium
Description
Symptoms
- Time Report Gadget is showing "Gadget Error":
This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard.
- Time Report Gadget cannot be found on Add Gadget screen.
Notes
- Time Report Gadget cannot be found on Add Gadget screen seems to be related to JRA-61560.
- XML link of Time Report Gadget has been changed:
- OLD:
jira=# select * from portletconfiguration where portalpage = 11900; id | portalpage | portlet_id | column_number | positionseq | gadget_xml | color | dashboard_module_complete_key -------+------------+------------+---------------+-------------+--------------------------------------------------------------------------------------------------------------------------------------------- -+--------+-------------------------------------------------------------------------------- 12805 | 11900 | | 1 | 1 | rest/gadgets/1.0/g/jira-timesheet-plugin:timesheet-gadget/timesheet-gadget.xml
- NEW:
jira=# select * from portletconfiguration where portalpage = 11900; id | portalpage | portlet_id | column_number | positionseq | gadget_xml | color | dashboard_module_complete_key -------+------------+------------+---------------+-------------+--------------------------------------------------------------------------------------------------------------------------------------------- -+--------+-------------------------------------------------------------------------------- 15103 | 11900 | | 1 | 0 | | color1 | com.atlassian.plugins.atlassian-connect-plugin:timereports__timereports-gadget
- OLD:
Workaround
- Restart JIRA - if you are on Cloud log a ticket at https://support.atlassian.com to ask a Cloud Support Engineer to do this for you.
- Remove the existing Time Report Gadget, then Add a new one to update the XML link
Attachments
Issue Links
- duplicates
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JRACLOUD-65514 Dashboard gadgets not loading
- Closed