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  1. Jira Platform Cloud
  2. JRACLOUD-65222

Add comment screen hangs when adding comment through the link in JIRA Notification Mail

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      Summary

      The add comment screen will hang when adding comment using add comment link from the JIRA Notification Mail

      Environment

      Google Chrome: Version 46.0.2490.80 (64-bit)
      Mozilla Firefox: Verison 41.0.2

      Steps to Reproduce

      1. Click Add Comment from the JIRA Notification Mail
      2. It would open a link to the issue with #add-comment in the URL
      3. Add a comment and click the Add button.

      Expected Results

      It should add the comment without delay

      Actual Results

      Add comment screen will hang with spinning wheel

      The error in the console reads:

      Uncaught TypeError: dialog[0].isVisible is not a function

      Workaround

      1. Add comment through View Issue Screen
      2. Remove the parameter #add-comment from the link and reload the page

      Affected Version: 7.1.0-OD-02-025

        1. addcomment.png
          112 kB
          Janice Alor
        2. jira-comment-bug-step-2.jpg
          130 kB
          Jason Hanley
        3. Screen Shot 2015-12-04 at 3.03.23 PM.png
          961 kB
          Jose Castro

              cdarroch Daz
              jalor Janice Alor (Inactive)
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              19 Vote for this issue
              Watchers:
              27 Start watching this issue

                Created:
                Updated:
                Resolved: