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  1. Jira Cloud
  2. JRACLOUD-65222

Add comment screen hangs when adding comment through the link in JIRA Notification Mail

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    Description

      Summary

      The add comment screen will hang when adding comment using add comment link from the JIRA Notification Mail

      Environment

      Google Chrome: Version 46.0.2490.80 (64-bit)
      Mozilla Firefox: Verison 41.0.2

      Steps to Reproduce

      1. Click Add Comment from the JIRA Notification Mail
      2. It would open a link to the issue with #add-comment in the URL
      3. Add a comment and click the Add button.

      Expected Results

      It should add the comment without delay

      Actual Results

      Add comment screen will hang with spinning wheel

      The error in the console reads:

      Uncaught TypeError: dialog[0].isVisible is not a function

      Workaround

      1. Add comment through View Issue Screen
      2. Remove the parameter #add-comment from the link and reload the page

      Affected Version: 7.1.0-OD-02-025

      Attachments

        1. addcomment.png
          addcomment.png
          112 kB
        2. jira-comment-bug-step-2.jpg
          jira-comment-bug-step-2.jpg
          130 kB
        3. Screen Shot 2015-12-04 at 3.03.23 PM.png
          Screen Shot 2015-12-04 at 3.03.23 PM.png
          961 kB

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              cdarroch Daz
              jalor Janice Alor (Inactive)
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              27 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: