Details
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Bug
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Resolution: Fixed
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Low
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35
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Severity 3 - Minor
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20
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Description
Summary
Cloud Customers are unable to view or edit Versions in their project though they appear in the Summary Page
Environment
- 1000.73.0
Steps to Reproduce
Unable to reproduce as new Versions created are show in the "Releases" view
In the Customer's Environment:
- Click on Releases in the sidebar and no Versions are shown
- Go into the Project's settings, Versions are shown in the Project Summary
- Click on Versions in the Project Settings sidebar, no Versions are shown; this appears to the same "Releases" page
Expected Results
All Versions show
Actual Results
Looking at the Project Summary, we see multiple versions listed, however if we click the Versions link in the sidebar, no versions are shown. Noticed that the URL for this Version "Releases" Page is https://URL/plugins/servlet/project-config/PROJECTKEY/administer-versions
Using a different URL https://URL/plugins/servlet/project-config/PROJECTKEY/versions, we can see the Components that were created
Notes
This behaviour may happen when using an Ad Blocker using EasyPrivacy ( https://easylist.github.io/ ) setting. Make sure this is not enabled in the browser.
Attempted to create versions in the 'versions' URL and they show in 'administer-versions'
Workaround
Navigate to the Versions page using below url:
https://URL/plugins/servlet/project-config/PROJECTKEY/versions
Attachments
Issue Links
- is related to
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JRASERVER-61481 Unable to View or Edit Components in a Project
- Closed
- relates to
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JSWSERVER-13826 Releases page is not displaying correctly in IE 11
- Closed
- derives
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HELIX-446 Loading...
- mentioned in
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Page Loading...
- was cloned as
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JSEV-773 Loading...