Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-64117

Unable to install add-on in JIRA

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When attempting to install an add-on for JIRA on an existing cloud site you see the following message

      Were upgrading our cloud infrastructure to make your Atlassian experience even better. Because of this change, add-ons are not available for your site right now. Please note that this process may take a few weeks.

      If you've come across this messaging, watch this ticket to be updated when add-ons will be available to be added to your existing site

        1. image-2017-02-16-17-05-55-234.png
          image-2017-02-16-17-05-55-234.png
          24 kB

          Form Name

            [JRACLOUD-64117] Unable to install add-on in JIRA

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3140498 ] New: JAC Suggestion Workflow 3 [ 3652443 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2328090 ] New: JAC Suggestion Workflow [ 3140498 ]
            Rob Saunders made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 276860 ]
            Rob Saunders made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 318004 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 2103981 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2328090 ]
            Rob Saunders made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

            Rob Saunders added a comment -

            All cloud sites should now be able to install Connect Add-Ons

            Rob Saunders added a comment - All cloud sites should now be able to install Connect Add-Ons
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2066694 ] New: JIRA Bug Workflow w Kanban v6 [ 2103981 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 1838523 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2066694 ]

            Kameron added a comment -

            https://getsupport.atlassian.com/browse/CA-235861

            Kameron added a comment - https://getsupport.atlassian.com/browse/CA-235861

              Unassigned Unassigned
              rsaunders@atlassian.com Rob Saunders
              Votes:
              3 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: