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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-64117

Unable to install add-on in JIRA

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    Details

    • Type: Suggestion
    • Status: Resolved (View Workflow)
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Feedback Policy:

      JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.

      Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When attempting to install an add-on for JIRA on an existing cloud site you see the following message

      Were upgrading our cloud infrastructure to make your Atlassian experience even better. Because of this change, add-ons are not available for your site right now. Please note that this process may take a few weeks.

      If you've come across this messaging, watch this ticket to be updated when add-ons will be available to be added to your existing site

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              • Assignee:
                Unassigned
                Reporter:
                rsaunders@atlassian.com Rob Saunders
              • Votes:
                3 Vote for this issue
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                11 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: