Sometimes, the sidebar does not load properly while browsing an issue. No icon appears on the sidebar and message "Unable to render element due to an error" appears on the top of the sidebar. Users have to refresh few times to get the sidebar loaded properly.
N/A as this happens intermittently for some customers
The issue details and sidebar are displayed without any error
Occasionally the sidebar shows "Unable to render element due to an error" while the below exception is thrown in the atlassian-jira.log file:
- Navigate to http:<JIRA-base-URL>/secure/admin/SiteDarkFeatures!Default.jspa to get to the Dark Features page.
- Enable the dark feature com.atlassian.jira.config.BIG_PIPE_KILLSWITCH.