Details
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Suggestion
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Resolution: Low Engagement
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1
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Description
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Summary
In JIRA Service Desk, it is possible to integrate the Confluence knowledge base to the issue navigator but for the issue collector, this is not possible.
Having the knowledge base on the issue collector will allow user to refer to the documentations before raising issues via the collector; potentially saving customer time.
It is a good feature to have!
Attachments
Issue Links
- is related to
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JRASERVER-63621 Allow Confluence knowledge base to be embedded into JIRA issue collector
- Gathering Interest