Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-62907

Group notifications on JIRA notification's scheme

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • 1
    • 5
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem

      At the moment, while using JIRA and executing a series of transitions at a time, our mail boxes are spammed by mail notifications.

      An example:

      {format}Someone created a ticket for me.
      The ticket was then assigned to me.
      The description was modified four times in the same minute.
      So I received five e-mails in a span of five minutes to tell me I had to work on one ticket.{format}

      Solution

      If e-mails were delayed by 5 minutes and then regrouped. I would have to receive only one e-mail. We still want to receive all notifications, although grouped.

      Workaround

      Disable notifications for the specific event on the notification scheme or change the generic event that will be fired on the workflow.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              pmiguel Paulo Miguel (Inactive)
              Votes:
              25 Vote for this issue
              Watchers:
              11 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: