Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-62766

Issue Collector: Collect Browser Info, not working

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Collect browser info is configured, and shows up in the hidden fields on the form embedded on the website.

      <input name="webInfo" id="webInfo" type="hidden" value="*Location*: http://localhost:52942/Areas/cenfev2/bancaire.html&#10;*User-Agent*: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586&#10;*Screen Resolution*: 1829 x 1029&#10;">

      But the information is nowhere to be seen in the ticket that is created by the collector.

      Attachments

        1. jsd-collector.jpg
          jsd-collector.jpg
          260 kB
        2. jsd-collector-config.jpg
          jsd-collector-config.jpg
          209 kB
        3. jsd-collector-report.jpg
          jsd-collector-report.jpg
          195 kB

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-31279 Browser Information not collected in Issue Collector in Cloud

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-62766 Issue Collector: Collect Browser Info not working

          • Low - Low priority issues
          • Gathering Impact

          Activity

            People

              Unassigned Unassigned
              8b7f2bed7485 Robert Hoffmann
              Votes:
              4 Vote for this issue
              Watchers:
              8 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: