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  1. Jira Cloud
  2. JRACLOUD-62715

Ouch! We can't load the image displayed when trying to view a JPG saved as a PNG in IE

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      When attempting to view a JPG file that's saved as a PNG in IE, it displays the 'Ouch! We can't load the image' error.

      Environment

      Verified in IE11, reported to occur in IE10 also.

      Steps to Reproduce

      1. Upload a JPG file that has been saved as a PNG.
      2. View it in IE.

      Expected Results

      The image renders.

      Actual Results

      The 'Ouch! We can't load the image' error appears.

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-62715 Ouch! We can't load the image displayed when trying to view an image in IE

          • Low - Low priority issues
          • Gathering Impact
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-61319 Any file attached with Ctrl+V is being converted to png

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
              Votes:
              17 Vote for this issue
              Watchers:
              29 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: