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  1. Jira Cloud
  2. JRACLOUD-62612

Issue Collector Plugin Does Not Catch the User's Environment.

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      Issue Collector Plugin Does Not Catch the User's Environment.

      Environment field is on the create issue screen and is not hidden.

      Environment

      • JIRA version 1000.362.1 Cloud

      Steps to Reproduce

      1. Add Issue Collector
      2. Make sure that the Collect browser info is selected when setting up the issue collector.
      3. Make sure that the Environment field is on the create issue screen and is not hidden.
      4. Submit Issue Collector

      Expected Results

      Environment is displayed.

      Actual Results

      Environment is not displayed.

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-62612 Issue Collector Plugin Does Not Catch the User's Environment.

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-31279 Browser Information not collected in Issue Collector in Cloud

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              aschneider@atlassian.com Adalberto Schneider
              Votes:
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              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: