Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-62584

Don't send issue updated notification when assignee is changed

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • 0
    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      If customer doesn't receive 'Issue Assigned' notification, they will still be notified of the assignee change if they have 'Issue Updated' notification.

      Suggested Solution

      Don't send 'Issue Updated' notification if 'Assignee' is the only field updated.

      Workaround 

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-74228 Editing the Assignee Field triggers Issue Updated event instead of Issue Assigned

          • Medium - Medium priority issues
          • Long Term Backlog
          is related to

          Suggestion - JRASERVER-62584 Don't send issue updated notification when assignee is changed

          • Closed

          Activity

            People

              Unassigned Unassigned
              psilveira Paula Silveira
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: