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  1. Jira Platform Cloud
  2. JRACLOUD-62443

In anonymous access, link to Confluence page displays "You do not have permission to view this page"

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Summary

      When anonymous access is enabled on both JIRA and Confluence and a page is linked to a JIRA issue, the link to the page in JIRA will display You do not have permission to view this page.

      Environment

      • JIRA 1000.305.0
      • Confluence 1000.260.0
      • JIRA 6.4.13
      • JIRA 7.2.3
      • Confluence 5.10.4

      Steps to Reproduce

      1. Have anonymous access enabled on both JIRA and Confluence. Page and issue are both available to anonymous users.
      2. Link the page to the JIRA issue.

      Expected Results

      Page title is displayed properly.

      Actual Results

      Following message is displayed instead of the page title: You do not have permission to view this page.
      Clicking on the link will redirect you to the correct page which is indeed accessible.

      Workaround

      No workaround but the page is accessible anyway.

      Notes

      Logged in Jira user can see the proper name of the link and is properly redirected to Confluence after click-on.

              Unassigned Unassigned
              eratsimiala ManuR
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                Created:
                Updated:
                Resolved: