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Suggestion
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Resolution: Unresolved
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1
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8
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NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Problem Definition
There are some PDF files which can be viewed only using Adobe Acrobat.
Suggested Solution
Disable the PDF viewer plugin so Adobe Acrobat can be used.
Notes
The PDF preview is controlled by Atlassian JIRA - Plugins - File viewer system plugin, if we disable this plugin on the pluginstate database table, JIRA gets locked and is unable to be started properly.
- is related to
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JRACLOUD-77741 PDF preview isn't working for some files
- Closed
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JRASERVER-62043 Ability to disable the PDF Preview feature in JIRA 7
- Gathering Interest
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JSWCLOUD-23273 Ability to configure attachments to open via native apps e.g. Adobe Acrobat Pro, Microsoft Word or Outlook
- Gathering Interest