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  1. Jira Cloud
  2. JRACLOUD-60778

Unable to edit a component to set a user with uppercase characters in their username as Component Lead

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Atlassian Update, May 30th, 2019:

      Hello,

      This is fixed. Now, there is no error if a user is selected with uppercase characters in the username.

      Thanks,
      Jira cloud product management

      Summary

      When trying to edit an existing component to set a user with uppercase characters in their username as Component Lead for a JIRA Component, an error "The user <username> does not exist."

      Users without uppercase characters in their username can be entered without problems.
      Selecting a user with uppercase characters in their username is possible when creating a new component.

      Environment

      • JIRA Cloud (JIRA v1000.5.0)
        Works in JIRA Cloud v7.2.0-OD-03-005

      Steps to Reproduce

      1. Click on the 'Project settings' menu for a JIRA project
      2. Click on the 'Components' link and then click on the ... button and select edit for an existing component.
      3. Select a user (with uppercase characters in their username) from the drop down list, and then click Save.

      Expected Results

      The user selected from the list is saved as the component lead

      Actual Results

      An error is displayed on screen (nothing appears in the logs):

      Workaround

      It is possible to edit the existing component using the REST API.

        1. 5-2-2016 3-37-48 PM.png
          22 kB
          Muhammad Umar Hanif
        2. image-2016-12-30-10-44-53-863.png
          8 kB
          Ubee
        3. image-2016-12-30-10-45-19-767.png
          14 kB
          Ubee
        4. Screen Shot 2016-04-27 at 1.20.31 pm.png
          36 kB
          Mel Paisley
        5. Screen Shot 2016-04-27 at 1.20.49 pm.png
          71 kB
          Mel Paisley

            Unassigned Unassigned
            mpaisley Mel Paisley
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              Created:
              Updated:
              Resolved: