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  1. Jira Cloud
  2. JRACLOUD-5748

Push issue from Remedy

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Our help desk uses Remedy, which is fine for immediate-attention issues. Occasionally, a request will come through our help desk that's more of a developers issue, and in this case we'd prefer to use JIRA to track the problem. It's no big deal to copy the information from Remedy to a JIRA issue, but it would be really cool if we could somehow use the contents of a Remedy ticket to create a new JIRA issue.

      Has anyone done such work already in the form of a plugin or Remedy customization? Wasn't able to find anything by doing some searching.

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          Suggestion - JRASERVER-5748 Push issue from Remedy

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              Unassigned Unassigned
              6187ac86e656 Matt Young
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