Details
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Bug
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Resolution: Obsolete
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Medium
Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Attempting to restore a backup from JIRA Cloud (latest version: 7.0.0-OD-08) to JIRA 6.4.12 throws the following error.
The file you are trying to import is from JIRA 7.0.0-OD-08-001, which is newer than your current version of JIRA and will not work. The import file claims it can be successfully imported into JIRA 6.4.12 or later.
If JIRA 6.4.12 is not yet available for download, please contact support.
Steps to Reproduce
- Import a current Cloud backup into JIRA 6.4.12 following these steps:https://confluence.atlassian.com/jira/migrating-from-jira-cloud-to-jira-server-299569790.html
Expected Results
The error should be updated to read that it can be successfully imported into JIRA 7.0
Actual Results
The error is thrown and the user cannot proceed.
Notes
The import was working last week Oct 8th prior to the JIRA 7 features being released into the Cloud environment.
Workaround
Import the data into JIRA 7.0
Attachments
Issue Links
- is related to
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JRASERVER-45816 Can’t restore JIRA 7 Cloud backup to JIRA 6.4.12 Server
- Closed