Some users are experiencing a problem with JIRA gadgets, when effected no gadgets (except the Introduction gadget) load, and error messages are displayed:
"This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard."
When attempting to add a new gadget to the dashboard, only the Introduction gadget is listed.
Errors appear in the logs for example:
- Restart JIRA
- (JIRA Cloud customers should log a support ticket at https://support.atlassian.com to arrange a restart)
P.S: Instances affected by this bug have also reported problems on:
- Viewing agile boards with a filter with more than 1 project
- Service desk email handler can't retrieve emails (the connection log shows an error)