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  1. Jira Cloud
  2. JRACLOUD-45213

The new Add a Gadget experience in JIRA is a little confusing



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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Some users are finding the new 'Add a Gadget' experience in JIRA a little confusing:

      • On the initial screen there is an error: "Were still trying to fetch..." rather than "We're still trying to fetch..."
      • There is no progress indicator is shown to indicate that JIRA is still loading gadgets
      • It's not immediately obvious that the message to the right changes
      • It's not clear that the 'load all gadgets' link is a link that needs to be clicked

      Suggested Solution

      • Fix the error, and display a progress spinner on the initial window
      • Make it clearer that the loading process is complete
      • Make it clearer that 'load all gadgets' is something that needs to be pressed

      Additional Information

      • Initial dialog with error, also not showing any loading indicator:
      • Second diaglog, note it is very similar to the first dialog so it's not immediately clear the text has changed and that it is now necessary to click the link:
      • Final resulting dialog with all gadgets loaded


        1. gadgets-1.png
          132 kB
          Mel Paisley
        2. gadgets-2-updated.png
          125 kB
          Mel Paisley
        3. gadgets-3.png
          287 kB
          Mel Paisley

        Issue Links



              Unassigned Unassigned
              mpaisley Mel Paisley
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