Details
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Bug
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Resolution: Fixed
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Low
Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Summary
Hiding Priority or Resolution, field causes the error message "The JIRA server could not be contacted. This may be a temporary glitch or the server may be down." to appear when viewing a Project > Issues.
Environment
JIRA v7.0.0-OD-02-247
Steps to Reproduce
- Go to Field Configurations
- Hide Priority Field
- Go to a project using the field configuration
- See error message and no issues displayed
Expected Results
Issues should still display
Actual Results
No error is shown in the JIRA log.
Error message that appears
The JIRA server could not be contacted. This may be a temporary glitch or the server may be down.
What console displays:
/rest/issueNav/1/issueTable Failed to load resource: the server responded with a status of 400 (Bad Request) batch.js:216 DEPRECATED - Persistent: false has been deprecated and will be removed in a future release. at showMsg (https://d1ixbz5qgnvms3.cloudfront.net/instance.atlassian.net/s/c5c95a3c91…_super/batch.js?atlassian.aui.raphael.disabled=true&locale=en-US:2531:1465)
Workaround
Go to Field Configuration and change Priority or Resolution to Show
or
Change the "Order by" option to a visible field
Attachments
Issue Links
- is related to
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JRASERVER-44981 Hiding Priority or Resolution Field Causes Issues To Not Be Displayed When Viewing A Project Board
- Closed