Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-43972

Unhelpful Error message where Special Character in Attached Filename "Internal Server error Occured"

XMLWordPrintable

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      JIRA Version 6.4.7

      How to Reproduce.

      1. In Evolution application (email client) save messages in it's native format.

      2. Save filename with symbols, ':' , ';' etc.

      3. Attach file to message, receive error message "File name cannot contain the character ':'"

      4a. (Expected) Attach file to ticket, receive error message "Filename cannot contain the character ':'.

      4b. (Actual ) Attach file to ticket, receive error message "Internal Server Error occured"

        1. _thumb_1186441.png
          _thumb_1186441.png
          15 kB
        2. _thumb_1186442.png
          _thumb_1186442.png
          8 kB
        3. _thumb_1186443.png
          _thumb_1186443.png
          6 kB

              Unassigned Unassigned
              zahmad Zahiruddin Ahmad (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: