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  1. Jira Data Center
  2. JRASERVER-43972

Unhelpful Error message where Special Character in Attached Filename "Internal Server error Occured"

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      JIRA Version 6.4.7

      How to Reproduce.

      1. In Evolution application (email client) save messages in it's native format.

      2. Save filename with symbols, ':' , ';' etc.

      3. Attach file to message, receive error message "File name cannot contain the character ':'"

      4a. (Expected) Attach file to ticket, receive error message "Filename cannot contain the character ':'.

      4b. (Actual ) Attach file to ticket, receive error message "Internal Server Error occured"

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        3. _thumb_1186443.png
          _thumb_1186443.png
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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-43972

            Unhelpful Error message where Special Character in Attached Filename "Internal Server error Occured"

                NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

                JIRA Version 6.4.7

                How to Reproduce.

                1. In Evolution application (email client) save messages in it's native format.

                2. Save filename with symbols, ':' , ';' etc.

                3. Attach file to message, receive error message "File name cannot contain the character ':'"

                4a. (Expected) Attach file to ticket, receive error message "Filename cannot contain the character ':'.

                4b. (Actual ) Attach file to ticket, receive error message "Internal Server Error occured"

                  1. _thumb_1186441.png
                    _thumb_1186441.png
                    15 kB
                  2. _thumb_1186442.png
                    _thumb_1186442.png
                    8 kB
                  3. _thumb_1186443.png
                    _thumb_1186443.png
                    6 kB

                        Unassigned Unassigned
                        zahmad Zahiruddin Ahmad (Inactive)
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                        Watchers:
                        3 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            zahmad Zahiruddin Ahmad (Inactive)
                            Affected customers:
                            0 This affects my team
                            Watchers:
                            3 Start watching this issue

                              Created:
                              Updated:
                              Resolved: