Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-43883

Disable "Follow Referrals" in the AD Connector by default

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      "Follow Referrals" is on by default for the AD connector, but off by default for other connectors.

      This option uses the node referral (JNDI lookup java.naming.referral) configuration setting. It is generally needed for Active Directory servers configured without proper DNS, to prevent a 'javax.naming.PartialResultException: Unprocessed Continuation Reference(s)' error.

      However, with proper DNS it is often not required, and can cause multiple issues that can be difficult to diagnose.

      Is it possible to turn it off by default, and/or have some more detailed explanation of when it is required in the docs/in product?

      Examples issues this can cause:

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              dunterwurzacher Denise Unterwurzacher [Atlassian] (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: