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Bug
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Resolution: Won't Fix
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Low
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
Order of events:
- mail handler 1 starts processing a message with attachments; log:
Issue XX-1234 created
- mail handler 2 starts processing the same message and MailFetcherService's getAssociatedIssueKey detects existing issue with the Message-ID; log:
Deleting message 'foo' without processing in order to avoid creating duplicate issues/comments. This message has already been partially processed, associated issue key: XX-1234
- mail handler 1 tries to process attachment; log:
Exception while adding attachments to XX-1234. Some attachments from the message might be missing. Making a note on the issue. java.io.IOException at javax.mail.internet.MimePartDataSource.getInputStream(MimePartDataSource.java:113) at javax.activation.DataSourceDataContentHandler.getContent(DataHandler.java:797) at javax.activation.DataHandler.getContent(DataHandler.java:542) at javax.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:637) at com.atlassian.mail.MailUtils.isContentEmpty(MailUtils.java:638) at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.attachAttachmentsParts(AbstractMessageHandler.java:912) at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.shouldAttach(AbstractMessageHandler.java:801) at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler$1.handlePart(AbstractMessageHandler.java:603) at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:700) at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:661) at com.atlassian.jira.plugins.mail.handlers.CreateIssueHandler.addCcWatchersAndAttachments(CreateIssueHandler.java:300) at com.atlassian.jira.plugins.mail.handlers.CreateIssueHandler.handleMessage(CreateIssueHandler.java:276) at com.metainf.jira.plugin.emailissue.handler.CreateAndLinkHandler.handleMessage(CreateAndLinkHandler.java:48) at com.metainf.jira.plugin.emailissue.handler.AbstractMailHandler.handleMessage(AbstractMailHandler.java:96) at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler.handleMessage(EmailThisIssueMailHandler.java:419) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:438) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:304) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:426) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:263) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:75) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:53) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:36) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:135) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
and
javax.mail.MessageRemovedException at com.sun.mail.imap.IMAPMessage.checkExpunged(IMAPMessage.java:205) at com.sun.mail.imap.IMAPMessage.getFrom(IMAPMessage.java:236) at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler.saveSenderInField(EmailThisIssueMailHandler.java:622) at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler.access$100(EmailThisIssueMailHandler.java:59) at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler$1.createComment(EmailThisIssueMailHandler.java:160) at com.metainf.jira.plugin.emailissue.handler.IssueSupportingMessageHandlerContext.createComment(IssueSupportingMessageHandlerContext.java:39) at com.metainf.jira.plugin.emailissue.handler.IssueSupportingMessageHandlerContext.createComment(IssueSupportingMessageHandlerContext.java:39) at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.addCommentIndicatingAttachmentFailureAndMarkForDeletion(AbstractMessageHandler.java:865) at com.atlassian.jira.plugins.mail.handlers.CreateIssueHandler.addCcWatchersAndAttachments(CreateIssueHandler.java:313) at com.atlassian.jira.plugins.mail.handlers.CreateIssueHandler.handleMessage(CreateIssueHandler.java:276) at com.metainf.jira.plugin.emailissue.handler.CreateAndLinkHandler.handleMessage(CreateAndLinkHandler.java:48) at com.metainf.jira.plugin.emailissue.handler.AbstractMailHandler.handleMessage(AbstractMailHandler.java:96) at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler.handleMessage(EmailThisIssueMailHandler.java:419) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:438) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:304) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:426) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:263) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:75) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:53) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:36) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:135) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
- has a derivative of
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JRACLOUD-43829 Restrict Incoming Mail Handlers association to used Mail Servers
- Closed
- is related to
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JRASERVER-42044 Race condition when multiple mail handlers access the same mail box
- Closed
- relates to
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JRACLOUD-41831 Duplicate issues creation fails - Creating multiple issues by one Email
- Closed