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  1. Jira Cloud
  2. JRACLOUD-42019

have JIRA not silently fail rejected emails for issue creation

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    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If an unlisted email user tries to create an issue, and user creation is not enabled via email, the email will silently fail.

      It would be more useful for users if JIRA was able to send an automated email back to the user, informing them their issue was not created and why, and to contact the administrator to create an account for them.

            Unassigned Unassigned
            smackie@atlassian.com Shannon S
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