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  1. Jira Cloud
  2. JRACLOUD-42019

have JIRA not silently fail rejected emails for issue creation

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If an unlisted email user tries to create an issue, and user creation is not enabled via email, the email will silently fail.

      It would be more useful for users if JIRA was able to send an automated email back to the user, informing them their issue was not created and why, and to contact the administrator to create an account for them.

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          duplicates

          Suggestion - JRACLOUD-59400 "Your Mail is Rejected" Notification if mail handler fails to create ticket

          • Gathering Interest
          is related to

          Suggestion - JRASERVER-42019 have JIRA not silently fail rejected emails for issue creation

          • Closed

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              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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                Created:
                Updated:
                Resolved: