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  1. Jira Platform Cloud
  2. JRACLOUD-40738

Cannot perform basic search towards a field with restricted scope even though the search criteria matches its scope

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      Issue Summary

      You can restrict the scope of custom field so they aren't available in all issues. You can do that per issue type, for example:

      But, currently, the Basic search cannot perform searches using the restricted field as criteria even though the search matches with the scope that field is restricted to:

      In that case, although I had selected the correct issue type the field was restricted to, I couldn't get its options. I was able to perform an advanced search and select the value, but when switching back, the value was not supported.

      Steps to Reproduce

      • Restrict the scope of a custom field to a specific issue type;
      • Try to perform a basic search, using it as criteria along with the correct issue type.

      Expected Results

      You should be able to to select that field's options.

      Actual Results

      You cannot perform a basic search using the restricted field even though the criteria matches with its scope.

      Workaround

      Use advanced search instead.

              e9563cd20f11 Alex Liu
              a028ce4c884d Sonny de Wit
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                Created:
                Updated:
                Resolved: