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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Situation

      Issue statuses in Basic Search in the Issue Navigator can only be found by the translation of the language pack used by the current user. The same status in the Advanced search (or JQL), can only be found by the original value.

      Steps to reproduce

      1. Set the Default language of JIRA to English
      2. Set the user language of JIRA to Dutch
      3. Create a status "Deleted"
      4. Through the Translate statuses option, add a translation to Dutch "Verwijderd"
      5. Generate issues in status "Verwijderd"

      Expected result

      When searching for issues through the Advanced Search in the issue navigator (or other searches using JQL) in status "Verwijderd", the previously generated issues will be found

      Actual result

      No issues can be found in status "Verwijderd". However issues can be found in status "Deleted

            [JRACLOUD-39215] JQL can not use translated values for status

            Bill Sim added a comment - - edited

            This seems to be a problem in data center as well. (I can't find an open issue in JRASERVER.)

            Bill Sim added a comment - - edited This seems to be a problem in data center as well. (I can't find an open issue in JRASERVER.)

            I run into the same problem but with issuetype, where I want to use translated issue type name

            Maciej Dudziak [Deviniti] added a comment - I run into the same problem but with issuetype, where I want to use translated issue type name

            Josh added a comment -

            Using IPT plugin module (which is the new recommendation from Atlassian for translations instead of than downloading the language pack), we can change the 'Status' field to something else, but then as other users have noted, it is not possible to search using that field translation rather than 'Status'. Is this going to be fixed?
            JIRA translation page https://translations.atlassian.com/dashboard/download?lang=en_US#/JIRA/7.3.4

            Josh added a comment - Using IPT plugin module (which is the new recommendation from Atlassian for translations instead of than downloading the language pack), we can change the 'Status' field to something else, but then as other users have noted, it is not possible to search using that field translation rather than 'Status'. Is this going to be fixed? JIRA translation page https://translations.atlassian.com/dashboard/download?lang=en_US#/JIRA/7.3.4

            still a bug in JIRA 7.0.2

            Nicolae Gherman added a comment - still a bug in JIRA 7.0.2

            Manuel Arranz added a comment - - edited

            8 months and still no changes with this issue? Does "Don't f... the Customer" really mean "Don't f... the English Speaker Customer" ? If basic functionality like Search does not work for translated custom fields it does not work at all (and it is not a Suggestion, it is a bug)

            Manuel Arranz added a comment - - edited 8 months and still no changes with this issue? Does "Don't f... the Customer" really mean "Don't f... the English Speaker Customer" ? If basic functionality like Search does not work for translated custom fields it does not work at all (and it is not a Suggestion, it is a bug)

            Manuel Arranz added a comment - - edited

            Hi,

            I don't understand why is this moved from bug to suggestion. If the status shown to the user is different from what he sees in the issue, how can he know what he is looking for?

            If jira provides the possibility to translate status (and it does), translations should be used everywhere, not canonical values. Right now it seems to be used randomly in the application which makes it utterly unusable.

            Manuel Arranz added a comment - - edited Hi, I don't understand why is this moved from bug to suggestion. If the status shown to the user is different from what he sees in the issue, how can he know what he is looking for? If jira provides the possibility to translate status (and it does), translations should be used everywhere, not canonical values. Right now it seems to be used randomly in the application which makes it utterly unusable.

            Agree with marranzr. Users cannot use search.

            Stanislav Dashkovsky added a comment - Agree with marranzr . Users cannot use search.

            Disagree with priority. This bug makes Advanced JQL unusable because users don't know what status or custom field they are asking for.

            Best Regards

            Manuel Arranz added a comment - Disagree with priority. This bug makes Advanced JQL unusable because users don't know what status or custom field they are asking for. Best Regards

            The same happens with Custom Field Translations.

            We have found this problem not just in Advanced JQL. The same happens with:
            History tab
            Workflow Editor

            Manuel Arranz added a comment - The same happens with Custom Field Translations. We have found this problem not just in Advanced JQL. The same happens with: History tab Workflow Editor

              Unassigned Unassigned
              mnassette MJ (Inactive)
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                Created:
                Updated: