[JRACLOUD-38299] New screenshot applet throws exception if no image is defined

Type: Support Request
Resolution: Support Request
Priority: Low
Fix Version/s: None
Affects Version/s: 6.2.5
Component/s: Issue - View (Internal developer use only)
Labels:
- affects-server
- slush

[INFO] [talledLocalContainer] Mai 13, 2014 12:10:45 PM org.apache.catalina.core.StandardWrapperValve invoke
[INFO] [talledLocalContainer] Schwerwiegend: Servlet.service() for servlet [action] in context with path [/jira] threw exception [java.lang.NumberForm
atException: For input string: ""] with root cause
[INFO] [talledLocalContainer] java.lang.NumberFormatException: For input string: ""
[INFO] [talledLocalContainer]   at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
[INFO] [talledLocalContainer]   at java.lang.Long.parseLong(Long.java:453)
[INFO] [talledLocalContainer]   at java.lang.Long.parseLong(Long.java:483)
[INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction$1.get(ShowAttachScreenshotFormAction.j
ava:275)
[INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction$1.get(ShowAttachScreenshotFormAction.j
ava:272)
[INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.TransformingIterator.next(TransformingIterator.java:38)
[INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:44)
[INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.toList(CollectionUtil.java:73)
[INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.transform(CollectionUtil.java:142)
[INFO] [talledLocalContainer]   at com.atlassian.jira.util.collect.CollectionUtil.transform(CollectionUtil.java:164)
[INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction.getTemporaryFileIdsToConvert(ShowAttac
hScreenshotFormAction.java:271)
[INFO] [talledLocalContainer]   at com.atlassian.plugins.jira.screenshot.webwork.ShowAttachScreenshotFormAction.doExecute(ShowAttachScreenshotFormActi
on.java:287)
[INFO] [talledLocalContainer]   at webwork.action.ActionSupport.execute(ActionSupport.java:165)
[INFO] [talledLocalContainer]   at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87)
[INFO] [talledLocalContainer]   at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
[INFO] [talledLocalContainer]   at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
[INFO] [talledLocalContainer]   at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
[INFO] [talledLocalContainer]   at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
[INFO] [talledLocalContainer]   at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)
[INFO] [talledLocalContainer]   at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)
[INFO] [talledLocalContainer]   at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
[INFO] [talledLocalContainer]   at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
[INFO] [talledLocalContainer]   at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
[INFO] [talledLocalContainer]   at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
[INFO] [talledLocalContainer]   at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
[INFO] [talledLocalContainer]   at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
[INFO] [talledLocalContainer]   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
[INFO] [talledLocalContainer]   at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
[INFO] [talledLocalContainer]   at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38)
[INFO] [talledLocalContainer]   at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
[INFO] [talledLocalContainer]   at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
[INFO] [talledLocalContainer]   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

[...]

is related to

JRASERVER-38299 New screenshot applet throws exception if no image is defined

Closed

relates to

JRACLOUD-31917 Rewrite screenshot applet using not-java

Closed

Oswaldo Hernandez (Inactive) added a comment - 14/May/2014 12:53 AM

Hi mathias1,

We have been unable to reproduce the bug reported in the issue description, specifically we have been unable to see a 500 page in this scenario in Google Chrome. This points to an issue particular to your environment/instance configuration.

Consequently, could you please create a support ticket at https://support.atlassian.com? That way our support engineers will be able to investigate further and discover the reason for this error on your instance.

The credentials should be the same as for this site (https://jira.atlassian.com).

Regards,

Oswaldo Hernández.
JIRA Bugmaster.
[Atlassian].

Oswaldo Hernandez (Inactive) added a comment - 14/May/2014 12:53 AM Hi mathias1 , We have been unable to reproduce the bug reported in the issue description, specifically we have been unable to see a 500 page in this scenario in Google Chrome. This points to an issue particular to your environment/instance configuration. Consequently, could you please create a support ticket at https://support.atlassian.com? That way our support engineers will be able to investigate further and discover the reason for this error on your instance. The credentials should be the same as for this site ( https://jira.atlassian.com ). Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 12:02 PM - edited

It means we believe it should be a relatively simple fix.

Regards.
Oswaldo Hernandez.
JIRA Bugmaster [Atlassian]

Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 12:02 PM - edited It means we believe it should be a relatively simple fix. Regards. Oswaldo Hernandez. JIRA Bugmaster [Atlassian]

codelab expert added a comment - 13/May/2014 11:31 AM

Ok, let me know if I can help in any way. A question by the way: What does the label slush mean?! This bug is waste?

codelab expert added a comment - 13/May/2014 11:31 AM Ok, let me know if I can help in any way. A question by the way: What does the label slush mean?! This bug is waste?

Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 11:28 AM

Thanks for the additional information mathias1 we will attempt to reproduce this to confirm the extent of the issue.

Regards

Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 11:28 AM Thanks for the additional information mathias1 we will attempt to reproduce this to confirm the extent of the issue. Regards

codelab expert added a comment - 13/May/2014 11:15 AM - edited

The exception causes log noise and shows the http 500 error page.

codelab expert added a comment - 13/May/2014 11:15 AM - edited The exception causes log noise and shows the http 500 error page.

Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 10:23 AM

Hi mathias1,

Does the exception have any consequence in the User Interface? Or does it just cause log noise?

Thanks in advance for the information.

Regards,

Oswaldo Hernández.
JIRA Bugmaster.
[Atlassian].

Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 10:23 AM Hi mathias1 , Does the exception have any consequence in the User Interface? Or does it just cause log noise? Thanks in advance for the information. Regards, Oswaldo Hernández. JIRA Bugmaster. [Atlassian] .

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Collapse comment: Oswaldo Hernandez (Inactive) added a comment - 14/May/2014 12:53 AM

Expand comment: Oswaldo Hernandez (Inactive) added a comment - 14/May/2014 12:53 AM

Collapse comment: Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 12:02 PM, Edited by Oswaldo Hernandez - 13/May/2014 12:04 PM

Expand comment: Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 12:02 PM, Edited by Oswaldo Hernandez - 13/May/2014 12:04 PM

Collapse comment: codelab expert added a comment - 13/May/2014 11:31 AM

Expand comment: codelab expert added a comment - 13/May/2014 11:31 AM

Collapse comment: Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 11:28 AM

Expand comment: Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 11:28 AM

Collapse comment: codelab expert added a comment - 13/May/2014 11:15 AM, Edited by codelab expert - 13/May/2014 11:15 AM

Expand comment: codelab expert added a comment - 13/May/2014 11:15 AM, Edited by codelab expert - 13/May/2014 11:15 AM

Collapse comment: Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 10:23 AM

Expand comment: Oswaldo Hernandez (Inactive) added a comment - 13/May/2014 10:23 AM

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