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Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

We have too many recurring problems caused by the screenshot applet and Java across systems.

We might be able to use this: http://dev.w3.org/2006/webapi/clipops/ but we will probably have to use Flash.

Verify installing on OnDemand doesn't cause the double link problem (i.e. the old plugin is disabled).

is related to

JRACLOUD-30713 Java applet for attaching screenshots to case hangs on OS X 10.8.2

JRACLOUD-38299 New screenshot applet throws exception if no image is defined

JRACLOUD-38860 Non-Java screenshot tool to allow for drag and drop of image files

JRASERVER-31917 Rewrite screenshot applet using not-java

1.	Write feature detection for image data clipboard paste.	Closed	Bradley Ayers (Inactive)
2.	Fix image paste support for Safari.	Closed	Bradley Ayers (Inactive)
3.	Provide clear instructions when java is not installed for IE8/9/10 users	Closed	Bradley Ayers (Inactive)
4.	Improve unsupported browser messages to indicate which browsers are supported	Closed	Bradley Ayers (Inactive)
5.	Fix the release build to correctly sign the applet	Closed	Unassigned
6.	Windows 8 doesn't allow the image to be uploaded via the Java applet.	Closed	Unassigned
7.	Release on 6.2.x and master.	Closed	Unassigned