Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-38117

Ability to remove "Assign" button from issue header bar and "Assign to Me" links

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Fixed
    • None
    • 1
    • 38
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      We have a JIRA workflow with the following:

      • Upon creation, tickets enter the "Triage" state.
      • There is a transition called "Assign" that transitions it to the "Assigned" state.
      • This "Assign" transition is tied to a custom screen where the Assignee, Priority, etc can be set.

      Due to the built in "Assign" button and "Assign to Me" link, it is possible for developers to use these to assign issues to others or themselves without actually setting priority and transitioning the issue to the Assigned state. If they notice this, they can then use the correct "Assign" button (for our workflow transition) to advance state and set priority, however this results in two emails being sent to the Reporter for the same action. If they don't notice this, the issue is in the wrong state and may be lost (for example, if a user has a filter set up to show issues in the "Assigned" state and the "Assignee" is them, it will not show these tickets because the ticket is still in the "Triage" state).

      I would like to propose the ability to remove the Assign button and related items like the "Assign to Me" link.

      Attachments

        1. add on.PNG
          add on.PNG
          83 kB
        2. screenshot-1.png
          screenshot-1.png
          32 kB
        3. Screen Shot 2014-05-01 at 12.12.17 PM.png
          Screen Shot 2014-05-01 at 12.12.17 PM.png
          24 kB
        4. Screen Shot 2014-05-01 at 12.13.33 PM.png
          Screen Shot 2014-05-01 at 12.13.33 PM.png
          12 kB
        5. view.PNG
          view.PNG
          96 kB

        Issue Links

          Activity

            People

              Unassigned Unassigned
              jake.griffin Jake Griffin
              Votes:
              29 Vote for this issue
              Watchers:
              32 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: