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  1. Jira Platform Cloud
  2. JRACLOUD-36960

Configure Tomcat so that it has a unique SESSION_COOKIE_NAME to prevent session overwriting for JIRA

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When multiple applications are configured on the same domain with separate ports, users will be constantly logged out of each application as the SESSION_COOKIE_NAME is identical.

      This is due to the Tomcat configuration. Please alter the default bundled Tomcat 7 config so that it has a unique JIRA session cookie by modifying the $JIRA_INSTALL/conf/context.xml to the following (or something similar):

      <Context sessionCookieName ="JIRASESSIONID">

      This will prevent users from getting into this problem in the first place.

      Additional workarounds can be found within User is Constantly Logged out of JIRA.

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
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