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  1. Jira Platform Cloud
  2. JRACLOUD-35469

User picker not friendly with East Asian names

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Atlassian Update – August 2024

      Hi everyone,

      Thank you for raising and voting on this suggestion. Your feedback is invaluable in shaping and enhancing Jira for all users. Given the high volume of feature suggestions for Jira, we must prioritize those that provide the most value to the majority of our users. After a thorough review by the team, we have decided that we will not be able to implement this suggestion in the immediate future.

      Please remember that jira.atlassian.com is only one of many inputs for our roadmap. We’re continuously learning, analysing and interviewing customers to make Jira better. We encourage you to also share your feedback through Atlassian Community. Please also check out latest updates and upcoming plans from the Jira Cloud roadmap and the Atlassian Cloud release notes blog.

      I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.

      Regards,
      Carol Low
      clow@atlassian.com
      Product Manager, Jira Cloud

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Edit: Sorry, the previous description was technically incorrect. I have updated this with a better one.
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      Currently the user name picker only matches the beginning letters of a whole word. For example, you can find "John Smith" by typing "Jo" or "Sm", but not "th" even though "th" is a part of "Smith". This is not a problem with Western names.

      This, however, doesn't work well with East Asian names (Chinese, Japanese, Korean) in which the family name and given name are not separated by spaces. For example, if there's a person with family name "张" and given name "无忌", the full name appears as "张无忌". Now you can't find this person in the user name picker by just typing his given name "无忌". You must type "张" to find him.

      As a workaround, we have to add a white space into the user name and make it look like "张 无忌". This makes it searchable, but is against the language. The extra white space also looks really weird when appearing in sentences which doesn't have word separators at all.

              Unassigned Unassigned
              294659388112 Lei Zhao
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                Created:
                Updated:
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