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  1. Jira Cloud
  2. JRACLOUD-35018

Ability to detect a deleted user in LDAP and disable that user

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Details

    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      If a user is deleted from LDAP, if using a connector user directory on the next sync it will delete that user from JIRA. It doesn't appear this follows some of the inbuilt restrictions around deleting users in the GUI - for example you can delete a user from LDAP and it will remove them even if they're assigned issues. This can leave all sorts of orphaned information and cause problems.

      Given we now have deactivate user functionality in JIRA, rather than deleting the user in JIRA can we deactivate the user? This would prevent us from getting into situations where deleting a user has caused problems in JIRA.

      Workaround

      Deactivate the user in the LDAP engine and JIRA rather then deleting them.

      Attachments

        Issue Links

          causes

          Suggestion - JRACLOUD-34574 Deleted LDAP users should continue to display "full name" in issues/gadgets

          • Closed
          duplicates

          Suggestion - JRACLOUD-24937 When a user is deleted in AD or Crowd, JIRA could keep the user in JIRA as an inactive user

          • Closed
          is related to

          Suggestion - JRASERVER-35018 Ability to detect a deleted user in LDAP and disable that user

          • Closed
          relates to

          Suggestion - JRACLOUD-24937 When a user is deleted in AD or Crowd, JIRA could keep the user in JIRA as an inactive user

          • Closed

          Activity

            People

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
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              Dates

                Created:
                Updated:
                Resolved: