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  1. Jira Cloud
  2. JRACLOUD-34570

Confusing INFO in the logs when users configure a Catch Email Address

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When a user configure a Catch Email Address in his Mail Handler, some INFO messages will be thrown in the logs similar to the following message:

      2013-08-29 09:04:33,670 INFO [tecRacer Support] QuartzWorker-1 ServiceRunner Ticket Test 123 Ticket Test 123[10700]: Cannot handle message as the recipient(s) (simulation@gmail.com, simulation@gmail.com) do not match the catch email test@gmail.com

      The INFO message will be thrown for every email address specified in the To, CC, Bcc, as long as that email address is not similar to the Catch Email Address.

      It will be nice if this message wasn't thrown in the logs for every recipient that doesn't match the Catch Email Address as it will cause some confusion to users.

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          duplicates

          Suggestion - JRACLOUD-33345 Mail Handler should better handle messages that are rejected due to recipent not matching catch mail list

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          is related to

          Suggestion - JRASERVER-34570 Confusing INFO in the logs when users configure a Catch Email Address

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              Unassigned Unassigned
              aalshargabi AlaA
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