Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-3034

Request info from a user


    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      A feature request that has come from my development team is the ability to "Request Comment/Update/More Info", which would mail the indicated person (either an email address or registered user) with the Issue ID, an appropriate link, and possibly a comment logged at time of 'requesting update/comment', so that developers could get feedback/guidance on issues on request, as opposed to reassigning the issue in question (which is the only alternative we can see), as the developer would still be working on the issue, but wants to keep all info inside the jira workflow rather than taking questions etc offline and loosing some context for the issue.

            Unassigned Unassigned
            8bd10cb4dd18 Rachael Russell
            7 Vote for this issue
            5 Start watching this issue