Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-2982

"Assigned" email subject is ambiguous

XMLWordPrintable

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Jira sends an email alert with a subject containing "Assigned" in two different situations:

      a. When I assign an issue to someone
      b. When someone assigns an issue to me

      The situation b is much more important to notice, but with the current setup I can't filter the message in my email client.

      Maybe every message that is an alert of a change I've done myself should have other kind of a subject line so I could mark them read in my client automatically.

            [JRACLOUD-2982] "Assigned" email subject is ambiguous

            Josh Devenny added a comment -

            Hi,

            This is a bulk update to specific issues in the JIRA (JRA) project

            As part of an effort to ensure we are transparent about the JIRA issues on jira.atlassian.com, we have decided to resolve those that have been open for multiple years with minimal activity and with a low number of votes. In light of the fact that JIRA is rapidly changing and that this issue may not be a valid request any longer, we will be resolving it today.

            Votes are not the only metric that we use to determine the requests that are implemented, however they do factor in to our decision making process. We have decided that the combination of this issue being open for a long period of time, and it's low number of votes means that we are unlikely to implement it. If you would like thoughts on how we use jira.atlassian.com, please see: https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com

            If you have believe this issue is still relevant, please comment on the issue and we will respond. We are watching all these issues that we bulk close.

            Best regards
            Josh Devenny and Roy Krishna
            JIRA Product Management

            Josh Devenny added a comment - Hi, This is a bulk update to specific issues in the JIRA (JRA) project As part of an effort to ensure we are transparent about the JIRA issues on jira.atlassian.com, we have decided to resolve those that have been open for multiple years with minimal activity and with a low number of votes. In light of the fact that JIRA is rapidly changing and that this issue may not be a valid request any longer, we will be resolving it today. Votes are not the only metric that we use to determine the requests that are implemented, however they do factor in to our decision making process. We have decided that the combination of this issue being open for a long period of time, and it's low number of votes means that we are unlikely to implement it. If you would like thoughts on how we use jira.atlassian.com, please see: https://answers.atlassian.com/questions/110373/how-does-the-jira-team-use-jira-atlassian-com If you have believe this issue is still relevant, please comment on the issue and we will respond. We are watching all these issues that we bulk close. Best regards Josh Devenny and Roy Krishna JIRA Product Management

            Jim Head added a comment -

            I agree it's not immediately clear that Jira in fact emails both the old and new assignee in an assignee state change.

            The emails to these people should explicitly state that they have been assigned or unassigned a task.

            Jim Head added a comment - I agree it's not immediately clear that Jira in fact emails both the old and new assignee in an assignee state change. The emails to these people should explicitly state that they have been assigned or unassigned a task.

              Unassigned Unassigned
              0d87983d5c9b Visa Kopu
              Votes:
              3 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: