• Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      The proposal is for a New Feature that allows Administrators do Configure JIRA E-mail Notification templates trough the web interface.

            [JRACLOUD-27547] Customise e-mail templates trough administration

            Thanks slizenko!

            This was caught in an automated bulk closure as it fit the criteria of an old suggestion with few votes/watchers. I agree this should be closed as a duplicate and I'll rectify this now.

            Kerrod Williams (Inactive) added a comment - Thanks slizenko ! This was caught in an automated bulk closure as it fit the criteria of an old suggestion with few votes/watchers. I agree this should be closed as a duplicate and I'll rectify this now.

            SL added a comment -

            Cannot see any problem with closing this issue.
            There is another linked issue JRA-7266, which is more specific.
            What I can tell this issue is closed with wrong resolution, it should be Duplicate, not Won't Do.
            Won't Do made manys upset.

            SL added a comment - Cannot see any problem with closing this issue. There is another linked issue JRA-7266 , which is more specific. What I can tell this issue is closed with wrong resolution, it should be Duplicate , not Won't Do . Won't Do made manys upset.

            No probem, kai.meder.

            I'm sorry the closure of this issue has left you feeling the way you do. We're tracking a very similar issue to this at JRA-7266 for server customers, which won't be closed anytime soon and should stay on our radar for the future, even if it is not being implemented immediately.

            Although this exists, I know your comment in particular was about the idea that JIRA Cloud users are not being listened to on JAC and that some features may be released to only Server and not Cloud customers. From my perspective, I wanted to let you know that this isn't the case and we don't only use JAC and it's voting to determine what feature to put on the roadmap. Cloud is always a significant theme of our consideration when establishing what to prioritise.

            Kerrod

            Kerrod Williams (Inactive) added a comment - No probem, kai.meder . I'm sorry the closure of this issue has left you feeling the way you do. We're tracking a very similar issue to this at JRA-7266 for server customers, which won't be closed anytime soon and should stay on our radar for the future, even if it is not being implemented immediately. Although this exists, I know your comment in particular was about the idea that JIRA Cloud users are not being listened to on JAC and that some features may be released to only Server and not Cloud customers. From my perspective, I wanted to let you know that this isn't the case and we don't only use JAC and it's voting to determine what feature to put on the roadmap. Cloud is always a significant theme of our consideration when establishing what to prioritise. Kerrod

            Kai Meder added a comment -

            But thank you for your open and straight-to-the-point feedback, Kerrod.

            Kai Meder added a comment - But thank you for your open and straight-to-the-point feedback, Kerrod.

            Kai Meder added a comment -

            This is really a shame, I have the feeling we cloud-users have to compete for features with on-premise jira users.
            This way, we won't ever get any essential feature because on-premise users of course don't care about unavailability on the cloud-platform...

            Starting to look for alternatives to jira...

            Kai Meder added a comment - This is really a shame, I have the feeling we cloud-users have to compete for features with on-premise jira users. This way, we won't ever get any essential feature because on-premise users of course don't care about unavailability on the cloud-platform... Starting to look for alternatives to jira...

            Thanks for taking the time to raise this issue.

            Due to the large volume of JIRA feature suggestions, we have to prioritise our development efforts. In part, that means concentrating on those issues that resonate the most with our users.

            I am writing this note to advise you, that we have decided to close your Suggestion as it has not gained traction on jira.atlassian.com. We believe being upfront and direct with you will assist you in your decision making rather than believing Atlassian will eventually address this issue.

            Thank you again for your suggestion and if you have any concerns or question, please don’t hesitate to email me.
            Kind Regards,
            Kerrod Williams
            JIRA Product Management
            kerrod.williams at atlassian dot com

            Kerrod Williams (Inactive) added a comment - Thanks for taking the time to raise this issue. Due to the large volume of JIRA feature suggestions, we have to prioritise our development efforts . In part, that means concentrating on those issues that resonate the most with our users. I am writing this note to advise you, that we have decided to close your Suggestion as it has not gained traction on jira.atlassian.com. We believe being upfront and direct with you will assist you in your decision making rather than believing Atlassian will eventually address this issue. Thank you again for your suggestion and if you have any concerns or question, please don’t hesitate to email me. Kind Regards, Kerrod Williams JIRA Product Management kerrod.williams at atlassian dot com

            Kai Meder added a comment - - edited

            I approve this proposal. It's laughable that this is not possible yet.

            Kai Meder added a comment - - edited I approve this proposal. It's laughable that this is not possible yet.

            Hi, this commercial plugin on the marketplace may address your needs: https://marketplace.atlassian.com/plugins/com.wittified.dynamic-project-nofitication
            We hope it does!

            Julia Wester [Wittified] added a comment - Hi, this commercial plugin on the marketplace may address your needs: https://marketplace.atlassian.com/plugins/com.wittified.dynamic-project-nofitication We hope it does!

              Unassigned Unassigned
              pcora Pedro Cora
              Votes:
              6 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: