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Suggestion
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Resolution: Fixed
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4
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NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Hi everyone,
Today we’re excited to announce that Trash for Projects is generally available as part of Jira Software.
With “Trash” for projects, when a project is deleted it will be moved to “Trash” before it will be automatically deleted after 60 days. This will give a window to recover if projects were accidentally deleted. Projects can also be permanently deleted manually before the 60-day window expires.
You can learn more about the feature at https://confluence.atlassian.com/adminjiracloud/trash-for-jira-software-and-jira-core-projects-1001820064.html
Regards,
Ritesh Ranjan
Product Manager, JIRA Platform
When users inadvertently delete issue(s), getting them back is a royal PITA. Ie database restore, import into new instance etc, copy across somehow.
Would be nice if deleted issues could be moved to a per-project recycle bin, as per confluence. That way if you needed to get them out they'd still have the same ID.
BTW - I am aware of workarounds involving a Delete workflow action and issue security schemes, but I don't think that cuts it.
- is duplicated by
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- Future Consideration
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JRACLOUD-74285 Deleting Project triggers "Project <key> is not live" error
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- Closed
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- Gathering Interest
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Page Failed to load
[JRACLOUD-23498] Recycle Bin for Jira Projects
Hi,
Can anyone let me know that when a project is moved to trash, how many users will be notified through emails? I mean what are the roles which will be getting mails ? Thanks!
d65d21771633 Can you clarify what you mean by test case?
Currently trash will work for projects and all issues within the project. If you delete individual tickets, it will not be moved to Trash. You can follow this ticket https://jira.atlassian.com/browse/JRACLOUD-36415 for updates on trash for issues.
@ritesh - Require a clarification - is this trash feature only for "Projects" or even for test case level
d65d21771633 Trash for Projects will be available under Settings -> Projects -> Trash. It will be accessible only to admins,
This is an absolute deal breaker. I cannot fathom why you'd not have this in place.
Accidental deletes happen, especially with the current convoluted UI that's not user-friendly AT ALL. Expecting us to then reconstruct tickets (sometimes dozens of them) from notifications is a joke. The people whose conversations I'd need have left the business. Things are not static, and Jira should REALLY know that. Isn't that the whole point of the tool? To enable us to deal with changing requirements?
Do as Notes or Photos does - deleted items are recoverable for 30 days. Even 1 day would be a lifesaver.
It's unbelieveable that JIRA, a tool categorised as an Issue Tracker, doesn't have a built-in recovery method for deleted issues.
A potential approach for building that tool could be:
- Create a Issue Security Level accessible just by the System, named 'Deleted'.
- Apply 'Deleted' Issue Security Level when a user selects More > Delete, instead of actually deleting the issue forever.
- Create a Recycle Bin page available just for users with JIRA Administrator permissions, where issues can be selected for recovery.
This approach wouldn't actually move any issues to a trashcan, or any other place.
It would just make so-deleted issues not viewable by any users, so that they do not interfere.
Recovering issues would be as easy as removing the 'Deleted' Issue Security Level from the issue(s).
This is crucial for us, and surely for any other JIRA Cloud customers, provided that your Support T&C's don't cover any help for recovering deleted issues:
Use of backup data to roll back changes to application data is not supported.
So, deleted issues are lost forever.
We have been offered the chance to restore our instance to a previous point in time as a favour, because even that task is not contractually supported.
However, that was not a feasible solution at all, as we would have lost more data than which we tried to recover: all issues, comments and updates of a full workday.
Please, reconsider including this feature in Atlassian's roadmap.
And of course, there is no API available
Atlassian, you're killing me