Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-1739

Allow Notification Schemes to be linked to separate SMTP servers

XMLWordPrintable

    • 1
    • 23
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      It would be great if we could create multiple SMTP server configurations with atleast different from configurationsa and then be able to attach an SMTP server to a notification scheme.

      These would enable, together with an EmailHander service, one to create projects with separate email addresses that would be completely integrated to JIRA.

      For example:
      One customer support project sends emails out as support@domain.com. JIRA EmailHandler listens to this box and creates comments from incoming email.

      An internal helpdesk project could then be created that sends out emails as helpdesk@domain.com. JIRA EmailHandler could listen to this box and create comments from incoming email.

      CreateIssueHandler would then be easier to configure since both projects have totally separate email addresses. No user needs to remember two email addresses to comment or create issues.

              Unassigned Unassigned
              d83929f86a66 Lauri Siljam?ki
              Votes:
              74 Vote for this issue
              Watchers:
              50 Start watching this issue

                Created:
                Updated: