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  1. Jira Cloud
  2. JRACLOUD-11444

Inability to edit Resolution of closed issue causes confusion

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    Description

      Update 16 January 2023

      I have reopened this ticket and reframe it as I think the functionality caused confusion. There are serveral reasons you may not be able to edit the resolution of a Done issue.

       

      If you see the text "You cannot edit the resolution field", it may mean that you need to add the Resolution field to your View screen for this issue type.

      It could also mean that you have the workflow property jira.issue.editable:false on the issue's current status.

      ***
      Did not find the way to change the resolution type after the issue was resolved

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          duplicates

          Suggestion - JRACLOUD-1971 Can't change resolutions without re-opening an issue

          • Closed
          relates to

          Suggestion - JRACLOUD-7302 Bulk edit resolution

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              Unassigned Unassigned
              e9a57637c741 A
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                Created:
                Updated: