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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Affects Version/s: 6.4-OD-7, 6.3, 6.3.6, 6.3.7
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Component/s: None
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6.03
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
When migrating from JIRA Cloud, the following error is being thrown in the UI:
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Steps to reproduce:
- Generate and download a Backup from a Cloud instance.
- Install a clean instance of JIRA Server latest version.
- During the setup, click to import existing data, and import the backup from JIRA Cloud.
- The error will be thrown.
Workaround:
- Uncompress the Backup.zip originated from JIRA Cloud.
- Open the entities.xml file.
- Search for the JIRA Cloud build number (64005) which should return results like the following:
</OSPropertyString> <OSPropertyString id="1" value="64005"/></OSPropertyString> <OSPropertyString id="11130" value="64005"/> <OSPropertyString id="11131" value="1.1.5"/> - Change the value from 64005 to 6337:
</OSPropertyString> <OSPropertyString id="1" value="6337"/></OSPropertyString> <OSPropertyString id="11130" value="6337"/> <OSPropertyString id="11131" value="1.1.5"/> - Compress the entities.xml and activeobjects.xml again, and import the .zip to the clean JIRA instance.
- relates to
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JRACLOUD-40398 Cannot migrate from JIRA Cloud 6.4 to 6.3.7 Server
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- Closed
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