Details
-
Bug
-
Resolution: Fixed
-
Medium
-
None
Description
NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.
When migrating from JIRA Cloud, the following error is being thrown in the UI:
Steps to reproduce:
- Generate and download a Backup from a Cloud instance.
- Install a clean instance of JIRA Server latest version.
- During the setup, click to import existing data, and import the backup from JIRA Cloud.
- The error will be thrown.
Workaround:
- Uncompress the Backup.zip originated from JIRA Cloud.
- Open the entities.xml file.
- Search for the JIRA Cloud build number (64005) which should return results like the following:
</OSPropertyString> <OSPropertyString id="1" value="64005"/>
</OSPropertyString> <OSPropertyString id="11130" value="64005"/> <OSPropertyString id="11131" value="1.1.5"/>
- Change the value from 64005 to 6337:
</OSPropertyString> <OSPropertyString id="1" value="6337"/>
</OSPropertyString> <OSPropertyString id="11130" value="6337"/> <OSPropertyString id="11131" value="1.1.5"/>
- Compress the entities.xml and activeobjects.xml again, and import the .zip to the clean JIRA instance.
Attachments
Issue Links
- is related to
-
JRASERVER-40398 Cannot migrate from JIRA Cloud 6.4 to 6.3.7 Server
- Closed