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  1. Jira Data Center
  2. JRASERVER-33652

Attachment files are lost after changing project or issue type on create issue pop-up screen

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Details

    Description

      Steps to Reproduce:

      1. Try to create an issue from the create issue pop-up screen
      2. Select attachments on this screen (the attachments are displayed in a checklist)
      3. Select Create Another and create an issue
      4. Creating another issue now will fail due to attachments not being found

      Expected Results:
      After step 3, the check-boxes for each attachments should remain checked and the attachments should be saved to the issue after clicking create.

      Actual Results:
      After step 3, all the attachments are unchecked and after clicking the create button they are lost.

      Notes
      This can cause significant inconvenience to a user, especially if they are creating an issue with a lot of file attachments that may be pushed out of view by other issue fields or details on the screen, such that they can easily be unaware that their attachments have been unchecked and are lost after they click to submit the page.

      Attachments

        Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-36049 Create issue carries over attachment from previous issue

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-34926 Create issue carries over attachment from previous issue

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-36071 Create issue carries over attachment from previous issue when the Create Issue popup is disabled

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-30942 Custom field context default value not updated in Create Issue Screen when changing Projects/Issue Type field

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27544 When creating a bug and "create another is checked" the description and time tracking fields are not cleared when creating the bug

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-33996 Attachment checkbox state lost after toggling project/issue type

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-39426 Attachments field is cleared out on project/issue type switching

          • Low - Low priority issues
          • Closed
          mentioned in

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            People

              edalgliesh Eric Dalgliesh
              takindele Taiwo Akindele (Inactive)
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              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: