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Details

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 6.0-OD-07
Affects Version/s: 6.0-OD-07
Component/s: None
Labels:

Introduced in Version:
6
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

The 'Attach Screenshot' action fails with the following error:

ClassNotFoundException com.atlassian.jira.screenshot.applet.ScreeshotApplet.class

The workaround is to take a screenshot using your operating system's usual method and then upload the resulting file using JIRA's 'Attach file' action.

Update

This has been fixed for all Atlassian OnDemand instances. Safari browser might require its cache to be cleared before the fix will be in effect.

Attachments

Issue Links

is duplicated by

JRASERVER-30747 ScreenshotApplet throws ClassNotFoundException (com.atlassian.jira.screenshot.applet.ScreehshotApplet.class)

Closed

JRASERVER-36023 Attaching screenshot throws ClassNotFoundException com.atlassian.jira.screenshot.applet.ScreenshotApplet.class

Closed

relates to

JRACLOUD-31838 Attaching screenshot throws ClassNotFoundException com.atlassian.jira.screenshot.applet.ScreenshotApplet.class

Closed

JRADEV-20728 Loading...

copied to: JRADEV-19430 Loading...

mentioned in: Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...

(6 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Fahd

Votes:: 1 Vote for this issue

Watchers:: 25 Start watching this issue

Dates

Created:: 25/Feb/2013 4:12 PM

Updated:: 28/Mar/2019 12:09 AM

Resolved:: 26/Feb/2013 8:59 AM