Details
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Bug
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Resolution: Fixed
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High
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2.8.0, 2.9.0
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Severity 2 - Major
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Description
Summary
When jira.atlassian.com is unavailable, loading a Jira Portfolio plan, will result in the following error in the browser:
'Bummer something has gone terribly wrong here...'.
Clicking the 'Show Details' button reveals the following:
{\{Script error. in }}
{{Line# 0, Col# 0. Detailed stacktrace not available in your browser.}}
{{===================}}
{{=== Client Info ===}}
{{===================}}
{\{User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8 }}
{{Local time: Thu Aug 24 2017 11:25:40 GMT-0400 (EDT)}}
{{===================}}
{{=== Plugin Info ===}}
{{===================}}
{{Plugin build: 1000.37.0}}
{{SEN: Unknown}}
{{===================}}
{{=== System Info ===}}
{{===================}}
{{JIRA Title: Ed Map JIRA}}
{{JIRA Version: 1001.0.0}}
{{Agile Version: 1001.0.0-SNAPSHOT}}
{{Vertigo: true}}
HAR file shows the following:
'jira.atlassian.com/s/414290f946cada20108493af754a7d27-T/l0tdm7/72002/b6b48b2829824b869586ac216d119363/2.0.19/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector-embededjs/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector-embededjs.js?locale=en-UK&collectorId=7007d406:1 Uncaught SyntaxError: Unexpected token <'
Environment
Chrome
Workarounds
- Once jira.atlassian.com is no longer experiencing issues, clear your browser cache.
Attachments
Issue Links
- is cloned from
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JSWCLOUD-19585 Error - "Bummer, something has gone terribly wrong here..." on some Browsers
- Closed
- relates to
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- Gathering Interest
- mentioned in
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