Add more options to the "Manage Watchers" action

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Actions

      Problem statement

      Currently, the Manage Watchers action has some limitation. It is only possible to add watchers by:

      • either listing specific users
      • or copying users from a user picker field via a smart value, for example from the JSM Request Participant field:
        {{issue.Request participants}}
        

      However, it is not possible to add to the watcher list:

      • users that belong to a group
      • users that belong to a project role
      • the component lead
      • Users from a variable that were returned from "Create Variable" option( as create variable converts everything to a string value)

      Suggestion

      Add more options to the Manage Watchers action, so that it is possible to add to the watcher list:

      • users that belong to a group
      • users that belong to a project role
      • the component lead

      Workaround

      If you wish to copy the users that belong to a project role into the watching list, you can refer to the KB article below with 2 examples of rules that can be configured to work around the feature limitation:
      https://confluence.atlassian.com/automationkb/automation-for-jira-how-to-create-a-rule-that-adds-to-the-watcher-list-of-an-issue-the-members-of-a-project-role-1277627319.html

            Assignee:
            Unassigned
            Reporter:
            Julien Rey (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: