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Suggestion
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Resolution: Unresolved
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None
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Problem statement
Currently, the Manage Watchers action has some limitation. It is only possible to add watchers by:
- either listing specific users
- or copying users from a user picker field via a smart value, for example from the JSM Request Participant field:
{{issue.Request participants}}
However, it is not possible to add to the watcher list:
- users that belong to a group
- users that belong to a project role
- the component lead
- Users from a variable that were returned from "Create Variable" option( as create variable converts everything to a string value)
Suggestion
Add more options to the Manage Watchers action, so that it is possible to add to the watcher list:
- users that belong to a group
- users that belong to a project role
- the component lead
Workaround
If you wish to copy the users that belong to a project role into the watching list, you can refer to the KB article below with 2 examples of rules that can be configured to work around the feature limitation:
https://confluence.atlassian.com/automationkb/automation-for-jira-how-to-create-a-rule-that-adds-to-the-watcher-list-of-an-issue-the-members-of-a-project-role-1277627319.html